47. Guidelines for Detached Youth Workers: Confidentiality and Appropriate Behaviour

Detached youth work involves building relationships and trust with young people in their own environments. To maintain these relationships and ensure the safety and well-being of both youth workers and the young people they serve, it is essential to adhere to strict guidelines regarding confidentiality and appropriate behaviour.

Confidentiality

• Explain Limits of Confidentiality: Clearly communicate to young people the limits of confidentiality. Let them know that while you will keep their information private, you are legally obligated to report any concerns about their safety or well-being to the appropriate authorities.
• Obtain Consent: Before sharing any information about a young person with another professional or agency, obtain their informed consent whenever possible. Explain why the information needs to be shared and who will have access to it.
• Record Keeping: Maintain accurate and confidential records of any interactions or disclosures. Store these records securely and in accordance with your organization’s data protection policies.
• Information Sharing: Only share information with those who have a legitimate need to know, and only on a need-to-know basis. Avoid discussing young people’s personal details in public or with colleagues who are not directly involved in their support.

Appropriate Behaviour

• Professional Boundaries: Maintain clear professional boundaries with young people at all times. Avoid any behaviour that could be misinterpreted or create a conflict of interest.
• Respectful Communication: Communicate with young people in a respectful and non-judgmental manner. Use age-appropriate language and avoid any discriminatory or offensive remarks.
• Safeguarding: Be vigilant for any signs of abuse, neglect, or exploitation. Report any concerns promptly to the designated safeguarding officer within your organization.
• Social Media: Avoid connecting with young people on personal social media accounts. Use official communication channels provided by your organization for any online interactions.
• Physical Contact: Avoid any unnecessary physical contact with young people. If physical contact is necessary, ensure it is appropriate, consensual, and witnessed by another adult.
• Gifts and Favours: Avoid giving or accepting gifts or favours from young people, as this could create a sense of obligation or compromise professional boundaries.
• Self-Disclosure: Be mindful of how much personal information you share with young people. Avoid oversharing or discussing personal problems that could burden or confuse them.

Remember

• Your primary responsibility is to safeguard the well-being of young people.
• Your behaviour and actions should always reflect the values and ethos of your organisation.
• Seek guidance from your supervisor or colleagues if you are unsure about any aspect of confidentiality or appropriate behaviour.

By adhering to these guidelines, detached youth workers can create a safe and supportive environment where young people feel comfortable sharing their concerns and seeking help. Maintaining professional boundaries and respecting confidentiality helps build trust and fosters positive relationships, enabling youth workers to make a meaningful difference in the lives of young people.